Sending an unsubscribed contact the means to sign back up.
I am having an ongoing problem with contacts who say they NEVER unsubscribed and want me to put them back on the list. We do not have a website. We do not solicit or send to anyone unless they specifically ask to be on the list. The link you sent me before does not work. What do I do?
Re: Sending an unsubscribed contact the means to sign back up.
Hello @MicheleT252. @Clique_Marketing is correct. You do need to send those contacts a link to one of your sign up forms. Constant Contact is permission-based so we do need to have the contact sign themselves back up in order to receive your emails again. I do apologize if you were given an incorrect link in the past but I do have a correct FAQ link here that explains the process in adding back unsubscribed contacts. Please let us know if you have any additional questions.
Caitlin M. Community & Social Media Support
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