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Site Stops Loading

Occasional Contributor

Site Stops Loading

The first time I log into the site, it works fine, but after a few minutes, content stops loading. It's very frustrating. It takes way longer than necessary to access campaigns and reports.
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CTCT Employee

Re: Site Stops Loading

Hi Karen!

 

I'm happy to help you out today. I can image the site not loading must be frustrating. This is likely due to the browser/version of your browser. I have not heard of any explicit issues that would cause slowness like that which leads me to think it has to be something with the browser you are using. I would download Google Chrome as this browser seems to work the best and runs our product very well. If you are using Mozilla Firefox or Internet Explorer, check out the FAQ about Optimizing your Browser for use with Constant Contact. Please let us know if after switching browsers or optimizing your browser it is still running slowly for you. Thank you! 

Melissa M
Community and Social Support Intern

If you find my post helpful and it answers your question, please mark it as an "Accepted Solution"