cancel
Showing results for 
Search instead for 
Did you mean: 

Site down?

Occasional Contributor

Site down?

On Oct. 16, I sent the following to CC and still have not received a reply (Oct. 23). "Your site is down and no one is answering the phones. The phone rang several times and then disconnect with a “call failed” message. When I click on the Customer Support link, it is down too."
Tags (2)
3 REPLIES 3
Highlighted
Occasional Contributor

Re: Site down?

 I discovered that support(at)constantcontact(dot)com is no longer a valid e-mail. The valid e-mail for support is support1(at)constantcontact(dot)com. 

Tags (2)
CTCT Employee

Re: Site down?

Hello @ArianaV

 

Thanks for providing that information in the Community! 

 

Please feel free to reach out if you have any questions.

 

Thanks!


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Tags (1)
CTCT Employee

Re: Site down?

Hello @ArianaV

Although this email address is used by our support team, we do not offer email support for our customers. You are more than welcome to post here in the community. You are also able to engage with us through our other support channels we offer. If you have any further questions please feel free to reach out.


Liz_M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.