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Slowness is disappointing

New Member

Slowness is disappointing

Hi there, The interaction on your site while creating emails is so slow! When I click buttons like "save","edit", etc, I have to wait a good couple seconds for it to respond. I don't always know if it has registered I've clicked, so if I click more than once, then I lock my machine up. Then when clicking "edit", it takes a while for the text in the text box to load. I run on a mac and use chrome. Constant Contact is one of the few websites that labors/taxes my computer. Slows everything way down - heats up my computer. Sending a simple email takes way too much time due to the tardiness and delays on your website. It's greatly frustrating, I'm considering going elsewhere for my contact management. Spenser Hardin
1 REPLY 1
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CTCT Employee

Re: Slowness is disappointing

Hi @SpenserH,

 

I'm very sorry you've been experiencing slowness on the site with your Mac! We would like to look into this issue futher, if you could please send us an email at social_support(at)constantcontact(dot)com with your username, a reference to this post, and if you can take a screenshot of the "About this Mac" window on your computer and attach that, it would be very helpful for us when we start troubleshooting. Thank you for reaching out to us here on the Community, and we look forward to hearing from you soon!

 

Gwendolyn B
Customer Engagement Specialist
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