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Social Share Scheduling Drop Down Menu Limited to 5-6 Times

Frequent Visitor

Social Share Scheduling Drop Down Menu Limited to 5-6 Times

Social Share's drop down menu with scheduling times only allows 5 or 6 times that fall within only 2-3 hours after the campaign is scheduled. i.e. 6:00am Email is scheduled. Social Share dropdown menu offers only: 6:30, 7:00, 7:30, 8:00, 8:30 am

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CTCT Employee

Re: Social Share Scheduling Drop Down Menu Limited to 5-6 Times

Hi @TomC12,

 

Thank you for reaching out to us through the Community. I am sorry to hear that you are experiencing this issue. Once you schedule a post to go out on social share, there should be various thirty-minute marks from which you can select from. Are you making sure to use the scroll option in time selection pop-up screen? Is the scrollbar available for you? If you do not see the scrollbar, can let us know what browser you are currently using? Thank you!

 

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Lucas_D
Community & Social Media Support

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