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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Social Share instructions lacking info on providing Facebook URL

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Social Share instructions lacking info on providing Facebook URL

On the Social Share page, I clicked on the Facebook icon to set up where to post, but I could only "Continue as Diane" allowing you to access MY Facebook profile instead of our organization's Facebook profile. I don't want to give access to my personal profile. How do I connect Social Share to our organization's page?

Re: Social Share instructions lacking info on providing Facebook URL

Hello @VALVolunteerJ. The message you are seeing is basically asking for permission to use your account in order to gain access to the page that you manage so your Social Share posts can be posted. After you continue, you should then see a pop-up that asks what pages you want to connect with Social Share. Please let us know if you need any further assistance connecting your organization's Facebook page!

Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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