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Social media issues

Member

Social media issues

Hi, because of the bug with images on Facebook, we have been manually sharing the newsletter links on our Facebook page, and uploading an image. This month, the link that was generated previews in facebook as "link broken." I tried generating a share link again and it does the same thing (the link does it fact work, but it still says broken in the preview). Any ideas on how to fix this?
1 REPLY 1
Administrator

Re: Social media issues

Hello @evlandtrust. I apologize that you are seeing this message when you are sharing your link on Facebook. You are correct in seeing that the link itself will work but the image and the title will not display properly. There are some steps that we can take on our end to resolve this issue. We will need some account specific information so I am going to reach out to the main contact email on your account to ask for that. 


Caitlin M.
Community & Social Media Support

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