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Spam Mails

SOLVED
Member

Spam Mails

Some of our clients have been complaining about our email campaigns ending up in their spam boxes. Is there a way to check on Constant Contact when an email goes to a recipient's spam box? That will help us in resending emails effectively. 

2 REPLIES 2
Highlighted
CTCT Employee

Re: Spam Mails

Hello @CapitalC9,

 

We actually do not have a way of knowing what folder an email goes to within an email client, including the spam folder. That's why it's so important to test your emails before sending them out. If your email is going to spam when you test it in your inboxes, it probably will for your customers as well. There's also a great tool out that will score your email on the likelihood of it ending up in spam. 

 

If you have any additional questions about your emails, please let us know.

 

 


Amber_L
Community & Social Media Support

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Participating Solution Provider

Re: Spam Mails

Hi capitalC9,

In addition to the spam tool, it's always helpful to to have a second set of eyes, to ensure all aspects of the Spam Triggers are looked at.

Let us take a look at what you’re sending, and give you our very honest, very informed feedback. Our experienced team critiques your marketing emails and gives you solid suggestions for improvement and ideas as to why you  may have a higher spam rate! Let's get started,  Sending your Permanent URL for an email so we can take a look!

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events