One of our alumnae sent in the following critique. How do I respond? Constant Contact is used by a LOT of spammers. Which means the IP address your emails are coming from are probably flagged by most email providers (gmail, outlook, hotmail, etc). That means huge chunks of your list may not be getting your emails at all because it's going straight to spam.
Hello @MaureenF47. I see that you also chatted with one of our Support agents and asked this question as well. If you think that your email might be getting flagged as spam, we recommending turning on Authentication. Turning this on allows you to personalize the domain with which we sign your mail. This makes you more recognizable to your contacts so that you can build trust in regards to sending your emails. If you have any further questions on Authentication, you can reach out to our Deliverability team at 866-433-8499 and they are available 7am-11pm Monday through Thursday and 7am-9pm Friday.
Caitlin M. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!