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Still not be able to work for us

Occasional Visitor

Still not be able to work for us

Hi, I called 3 times asking for a coach to fix the problem of my account, yet noting happened. What is going on? I would like to get this done in one business day, or I want my money back. I've been patient enough for the waiting.
CTCT Employee

Re: Still not be able to work for us

Hello @YuancanH,


Thank you for reaching out to the community.


I am sorry to hear that you were unable to resolve the issue that you are having. Maybe we can assist here. Would you kindly elaborate on the problem that you are experiencing with your account?


Our phone support team is available from 8 am to 10 pm EST Monday through Thursday and 8 am to 9 pm EST on Fridays. You will find their contact information here if you would prefer to speak to someone over the phone.


-Curtis P
Community & Social Media Support

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