Between 10pm - 11pm ET tonight (7/18) we need to make a few updates to our service.
You may experience a delay in sending emails and difficulty managing your contacts. We recommend not using your account during this time frame. Thank you for your patience while we make these updates.
From last week, I am trying to contat your support but I am not getting any help. I sent email also
Can someone help me?
Hello @Yd9. I apologize for the delay in our reply! We do not have email support but we do offer support over the phone, through chat and also here in the Community! Was there anything that we could assist you with today? We'll be here to help!
Hello @NadiaB97. I apologize for the error message that you are seeing. Which page were you trying to access before you saw this message? Have you seen it since posting here in the Community? Please let us know if you need any additional assistance accessing your account and we'd be happy to help.
Thank you for your patience.
I have submitted a request to my billing team to reach out to you to finalize that cancellation. You should hear from them soon.
Thanks and have a great rest of your day!
Hello @Yd9. Since your account is under a review, you will first need to speak with our Account Review team before proceeding with cancelling your account. Here is a link to their phone numbers and hours of operation.