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Survey results not showing accurately

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Occasional Visitor

Survey results not showing accurately

When I look at the overall results of my survey is shows I have 152 responses. When I download a report (or scroll through the individual responses, I can see over 300 responses. Wazzup with that?
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2 REPLIES 2
CTCT Employee

Re: Survey results not showing accurately

Hi @Intercity_Transit,

 

Thank you for bringing this to our attention!

 

We apologize for any inconvenience this has caused. This is definitely something that we would like to look into further. Would you kindly email us with your username and the name of the campaign in question? You can reach us by sending your email to social_support(at)constantcontact(dot)com

 

Thank you for your patience and we hope to speak with you soon!

 

-Curtis P
Community & Social Media Support

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Occasional Visitor

Re: Survey results not showing accurately

Thanks, I will email you!

 

Cheers,

Duncan