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Suspended & Undeliverable

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Suspended & Undeliverable

I have good email addresses bouncing back marked suspended or undelivered. I deleted the contact and tried to re-enter which I think made the problem worse. How can CC to send to these addresses?
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Moderator

Re: Suspended & Undeliverable

Hi @ShannonS946

A suspended bounce indicates that the address has bounced before as non-existent. This could have been happening in any Constant Contact account if this is the first time you are sending to the address. It would be best to contact our delivery team for help determining the cause and how to move forward.

 

Thanks,

Hannah M.
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