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Tax charged without notification or invoicing

Tax charged without notification or invoicing

There was no warning that the tax would be charged separately. Please contact me immediately: 

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Re: Tax charged without notification or invoicing

Hi @HawaiiEnergy


Thank you for reaching out to the Community. I apologize for any confusion there may be with these charges on your account. For your account security I would not be able to go into any of these charges here in the Community. Please give a call our Billing Department directly instead. One of our Billing agents can help look further into these charges with you. Thanks! 

Frankie P.
Community & Social Media Support

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