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Technical Assistant Can't Locate My Account By Phone

Member

Technical Assistant Can't Locate My Account By Phone

Hello, I am an account holder and my phone number. I keep telling the virtual assistant on the phone and she said that she cannot find my account. Can someone please call me back? I just have a question about a feature in an email blast template. Thank you! Jenny Ware

1 REPLY 1
CTCT Employee

Re: Technical Assistant Can't Locate My Account By Phone

Hi AmandaB128,

 

I am sorry to hear our virtual assistant is not cooperating today. Even if the virtual assistant does not find the account, once you get connected with a support representative they will be able to locate the account and help with any questions you may have. I have provided a link with our contact information. Contact Support

I hope you have a great day!