Solved! Go to Solution.
We are very sorry for the inconvenience caused. I can definitely take your feedback to the proper channels. There is an FAQ/Tutorial I'd like to share with you. Here is a document that will help your IT professional allow the addresses of our send servers. It is updated periodically if the information changes. Thank you very much for your candid feedback, it really does help us improve our customer's experiences.
Thank you for your help! The Accept Solution button was not in the bottom right hand corner of the post, only the Reply button. I tried the 3 dots in the upper right hand of the post as well, but still nothing. I appreciate your response!
After I posted a Reply to your response, I saw the Accept Solution button. However, when I clicked it, this error message populated:
Request Entity Too Large
The requested resource
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
Thank you for letting us know about that! If you wanted to try to access the community forum in another Internet browser, that might help the Request Entity Too Large error. I will provide this feedback to the appropriate team. Thank you very much as well for your reply, and I'm glad that was a good solution! Please do let us know if you have any further questions, or feedback we can submit.
Thank you for letting us know of the troubles you were having accepting the solution. I have gone ahead and marked the answer as a solution for you. The error message you received should be resolved by clearing the cache in your browser. If you would prefer not to do this, using another browser or using a private/incognito window should help, too.
If you have any questions about this, please do not hesitate to reach out to me.