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Template purchased but can't find it

New Member

Template purchased but can't find it

I was pretty sure I purchased a mobile version template but am unable to find this. Please advise.

Re: Template purchased but can't find it

Hi @EllieR2


Thanks for reaching out to us, we certainly want to make sure you have the template that you purchased! I took a look in your account and the template appears to have been put in there for you. If you are on the homepage in your account you should be able to see it at the top of your list of campaigns. 




I hope this helps, and feel free to reach out to us again if you have any questions about using your new template!

Natalie B.
Social Media Marketing Manager
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