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Temporarily Deactivated Account

Visitor

Temporarily Deactivated Account

Hi!

 

I recently created an account and was able to verify my email address.

 

When I tried to login to my account I was directed to a page that says "We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time."

 

Can someone help me resolve this as I am having a hard time calling the help center from my Country.

 

Thanks.

3 REPLIES 3
Highlighted
CTCT Employee

Re: Temporarily Deactivated Account

Hi @user90416,

 

Thank you for reaching out to the Community!  I am sorry your account has been disabled.  I have sent you an email to see if we can resolve this for you!

 

 

 

Donna_P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Tags (1)
Visitor

Re: Temporarily Deactivated Account

Thank very much Donna for the prompt reply.

 

I have responded to your email.

CTCT Employee

Re: Temporarily Deactivated Account

Hey @user90416,

 

You're very welcome! Please feel free to reach out here or via chat for any issues you may have.

 

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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