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Terms of service question

Regular Visitor

Terms of service question

We are looking at the possible sale of our eCommerce website.

What is the process of trasfering ownership on our email list? 

Can you point me to the documentation which explains the process?

CTCT Employee

Re: Terms of service question

Hi @LivingG,


I believe the information you're seeking is within our Privacy Statement. It reads that, "We are the sole owner of information...except for contact lists and content that you provide to us in connection with your use of our products and services." and "We acknowledge your ownership rights in such contact lists and content." This means your contacts belong to you.


You can export all of your contacts and cancel your account. Or you can simply transfer ownership of the account and all of its contents by changing your account information. If you need your credit card information removed from the account before the new account owners log in please contact Billing Support for assistance.

Nichelle M
Community & Social Media Support

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