Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Thank you for reaching out with this feedback on your mobile experience! We are always open to ways we can better our user's experience. However at this time emails created in the desktop version of Constant Contact can be scheduled and resent, but cannot be edited. While emails created in the mobile app shows as Custom Code email campaigns in Desktop. Having the ability to edit their email campaigns on both the mobile app or the desktop is a feature request we have tracked in your account and submitted to our Product Team. Though you cannot edit a desktop version on your mobile app, you do have the ability to create new emails via the app. What exactly is happening when you go to create an email on the mobile app? Having any detail of this will allow us to troubleshoot this further for you.
As for the sign-up form on your Facebook page not working on a mobile app, this is due to Facebook itself. Our form installs as a new tab onto the Facebook page. But Facebook doesn't allow new tabs on the Facebook mobile app. Until Facebook makes a change to this policy, we suggest using a Call-To-Action button on the Facebook page. You can also share a landing page link as a post on your feed and pin the post.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!