Our subscribers are not receiving the email requesting more information after they text to sign up. The "Welcome" text" pops up immediately informing them to check their email but no one is receiving the follow-up email. Help please.
Thank you for reaching out to the Community! I'm sorry to hear your contacts are not receiving the follow up email. We definitely want to take a look into this for you! Please email us at social_support(at)constantcontact(dot)com with your username and a reference to this post and we will investigate further!
Taryn Leinweber Community & Social Media Support
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