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Thank you on Sign Up Forms

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Thank you on Sign Up Forms

Is the response to someone's completion of a sign-up form customizable? We want to be able to change the message after someone fills out name, phone, email to say "Thank you! Someone will be contacting you shortly." Is this possible?
6 REPLIES 6
Moderator

Re: Thank you on Sign Up Forms

Hi @JimS972

 

Great question! I can completely understand why you would want to customize the Thank You page on your sign up form. I apologize this is not a feature we currently offer. However I would be happy to track this request in your account and submit your feedback to the appropriate teams!


Frankie P.
Community & Social Media Support

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Re: Thank you on Sign Up Forms

I would also like to be able to edit this Thank You response. Has there been any progress made on that feature?

CTCT Employee

Re: Thank you on Sign Up Forms

Hi @LanaiCatSanctuary,

 

Thank you for reaching out to us through the Community. I can definitely understand why you would want to customize the Thank You page of the sign-up forms as you could include among other things, a more personal message to the newly signed-up recipients. At this time, we still do not have the ability to customize this page, but I have tracked the request to notify our developers about the possibility of this feature. I do apologize for any inconvenience this may cause. I also want to mention that we have our Welcome Email campaigns that can be sent out to newly added recipients automatically upon singing up for your lists. Although this won't replace the Thank You page, you are able to create and customize a more personal email that will send out to your new contacts. For more information on this, please click here.  Please, let us know if you need assistance with anything else.  

Lucas_D
Community & Social Media Support

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Member

Re: Thank you on Sign Up Forms

Any progress on this?  Seems like it would be a basic feature and a well received one as well. The "One-size-fits-all" type of message does not fit all in this particular case.

 

Russ.

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CTCT Employee

Re: Thank you on Sign Up Forms

Hi @RussK35, Thanks for joining us in the Community! I can certainly understand why you would like to edit the thank you page after a contact joins your list. At this time, this page is not editable within our product and I apologize for any inconvenience this may cause. Our product teams are collecting feedback and I would like to ask what type of information you would like to see on this page or what areas of the page you would like to have access to edit. You are welcome to visit our Marketplace by clicking here, which has many different integrations available for our customers, including sign-up forms which may have the editing abilities you are looking for.

Brian_H
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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New Member

Re: Thank you on Sign Up Forms

So it has been over a year, when will this be put into effect?