Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

The delete button doesn't work.

The delete button doesn't work.

I tried to delete a former director - cpease and it would not highlight. She should not be getting any reports. The new director or rachel should be the contact.
CTCT Employee

Re: The delete button doesn't work.

Hello @ChristiP22154,


Thank you for reaching out to us. It sounds like you are trying to change the primary email address on your account so a different email address receives any communications we send out in the future. If that is correct, use this link to one of our help articles that can show you how to change that information. You can find the article by clicking here. I hope this helps you!

Brandon A.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!