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Tracking direct link opens?


Tracking direct link opens?

Are there any analytics available for those who have viewed my newsletter from its direct link?  How about for those that received a forwarded newsletter?  Thanks

CTCT Employee

Re: Tracking direct link opens?

Hi @KimR10,


We are able to capture reporting data from email campaigns sent to your contacts, and when sharing your email campaigns via Social Share. Data is not collected when the short URL for an email campaign is posted to a website, blog, etc. or when an email is forwarded.

We would encourage you to pass along your ideas for these reporting features directly to our product teams. You can post in the Reporting area of the Feedback section in our Community. Have a great day!

Nichelle M
Community & Social Media Support

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