cancel
Showing results for 
Search instead for 
Did you mean: 

Trial enrolment problem

Occasional Visitor

Trial enrolment problem

I just went through the process entered my industry and website. When I hit next, nothing happens?????
Tags (2)
1 REPLY 1
Moderator

Re: Trial enrolment problem

Hello @AshaC8,

 

I'm very sorry to hear you experienced trouble when setting up your trial account. 

 

Was this the last page you saw?

2016-11-28_18-50-02.png

 

 

Normally, after hitting "Next" it takes you to the dashboard/homepage of the account. If this is not the next page you saw:

 

2016-11-28_18-55-23.png

 

Please reach out to us at social_support(at)constantcontact(dot)com with the e-mail address you signed up with and a reference to this post. We can investigate further.

 

If this is the page you saw then have no worries, you're in the right place! Your account is created and you can continue setting it up. If you want additional help setting up your account and getting familiar with the program you can check out our Help Center or reach our Support line at 1-855-225-1276. They are open between 7AM-11PM EST Monday through Thursday and 7AM-9PM EST Friday. 

 

I hope this information is helpful and a warm welcome to the Community! We're here to help!


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.