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Troubleshooting URL No Save

New Member

Troubleshooting URL No Save

Ther eis no URL for the inserted picture and it will not let me save. I deleted the link and unchecked the track box. Still will not let me save a simple picture in the campaign ad.
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CTCT Employee

Re: Troubleshooting URL No Save



When you say that there is no URL for the inserted picture, is the picture within your Library?  Are you trying to make the image a clickable link?  Are you getting a particular error message when you are trying to add a picture?  


If you are adding an image via URL, some things that might help are to ensure that the url ends in .jpg, .png or .gif.  Also make sure to include the full url starting with http://. 


If you are still getting an error can you please reply with how you are trying to insert the image (via your library or via URL) and the text of any error message that you may be getting?