cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to change method of payment does not work.

Occasional Contributor

Trying to change method of payment does not work.

Trying to change from credit card to actual PayPal account does not work. It wants to use the credit card connected to the PayPal account and not the PayPal account itself.
1 REPLY 1
Highlighted
CTCT Employee

Re: Trying to change method of payment does not work.

Hello @ExecutiveSecretary,

 

Thank you for posting! We would be happy to assist you with changing the payment method on your account.  You would need to call our Billing Team at: 1-855-229-5506 They are available

Monday-Friday 7AM - 9PM EST

 

I apologize for trouble you have experienced.

Kindly,

Amy J

Community &
Social Media Support

If you find my post helpful, and it answers your question,
please mark it as an "Accepted Solution" by clicking the Accept as Solution button in
the bottom right hand corner of this post.