cancel
Showing results for 
Search instead for 
Did you mean: 

Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

SOLVED
Occasional Participant

Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

I'm using the advanced editor to put variables into my links.  It is working great. But when I send the preview they Constant Contact tracking links are there instead of the ones I want.

 

They work just fine, the recipient will end up at the right URL.

 

The problem is that many of our customers block links that redirect.  I have to send them directly to the final destination.  I can turn off tracking in the simple editor, but can't figure out how to do it in the Advanced Editor.

 

Thanks!

 

Eric

 

Tags (2)
10 REPLIES 10
Highlighted
CTCT Employee

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Hello @EricM57,

 

Excellent question.  Not having your links reach all of your contacts is absolutely something we would like to help you avoid.  I reached out to our upper level of support and they have told me that this indeed can be done.  I forwarded all of your information and your request to the team and they will be contacting you to assist you with this!

 


Briody_W
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Participant

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Update:

 

I chated (using the chat ap) with tech support.

They recommended that I place <a></a> around my link.

 

That was great for telling their scripts to not replace my link with the tracking link. But, it didn't do the substitution of the recipient's email :-(

 

Hoping for a better solution.  I want my cake and I need to eat it too: 

1) Do the variable substitution

2) Don't use a tracking URL

 

Here is the <a> I'm using:

 

<a href="http://www.padtinc.com?list=simulation&email=$subscriber.email" target="_blank">

     Subscribe to Simulation List

</a>

 

 

Thanks!

 

 

Tags (2)
CTCT Employee

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Hello @EricM57,

 

I apologize for the delay! I see that you had some correspondence with our Tier 2 support. I hope that they were able to get everything taken care of with you.  Let us know if you have any further questions!

 


Briody_W
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Participant

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

-------------- SOLUTION ---------------------------

 

OK, with the help of support I figured out a simple way to do this.

 

To recap: I want a URL that has a variable substitution in it so that I can have a link that points to a page on my site and I know who is coming.  The solution for this is to use the older "advanced editor" to modify the HTML and get it to recognize the variables. 

 

My problem is that i also have to turn tracking off!  That is because many of my customers are large corporations that block any link that is a "tracking link."   Bummer for statistics but it is what it is. 

 

The key is that if you use the advanced editor and HTML, you can not consistently turn off tracking AND get variable substitution.  It is one or the other.  But with XHTML you can delete the <OpenTracking/> tag and you are good to go. 

 

So here is what works for me:

 

  1. Create my email using the standard editor. Make it all pretty. Put in the links I want without the variables, etc...
  2. Preview that email 
  3. In chrome, use inspect to see the HTML.  Grab the table that I want, right now that is <table class="main-width"...
  4. Copy and paste that to a text file for safe keeping
  5. Create a new campaing, email, and choose custom code.
  6. Go through the little wizard
    1. Give it a title
    2. Chose XHTML (This is critical!!!)
    3. Fill ou the header as appropriate
    4. Personalize
    5. Do the Footer
    6. Don't hit "Save & Next", Click on Save
  7. Choose "Advanced Editor" on the left. 
  8. Delete:
    <OpenTracking/>
  9. Modify your HREF's to have your variable substitution. For me that was:
             <a href="http://www.padtinc.com/optin?list=pd&email=$subscriber.email"> Link</a>

 

Test it out. Save and Return, Etc....

 

Probably a better way, but this works. 

 

 

Hope this helps someone.  

 

Eric

 

Tags (2)
Occasional Participant

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Actually, what was suggested didn't work for me. 

 

What did was switching to XHTML and deleting the tracking tag.

 

Eric

 

CTCT Employee

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Hello @EricM57,

 

Perfect, it looks like you're almost there.  The system defaults to turning that tracking on in the editor you're using, so we just need to tell it not to track that link by adding track="off" within the first element.  So your final link in your example would look like:

 

<a href="http://www.padtinc.com?list=simulation&email=$subscriber.email" target="_blank" track="off">

     Subscribe to Simulation List

</a>

 

 


Aaron H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Advisor

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Question about the track="off" parameter:

 

I'll try to test it myself, but I'm curious if that flag is telling only Constant Contact not to use its replacement tracking URL. I ask because I'm testing an advertiser's doubleclick.net  tracking URL on a banner, which then redirects the user to the client website. 

 

It wouldn't have been so bad, except the poor URL got really mixed up about its very nature when I sent it to myself where Outlook 360 laid on yet another replacement (their safe URL check). Microsoft eventually decided it was OK, but I thought it might be a tad more direct to eliminate one of the steps. 

Advisor

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

track="off" doesn't seem to be for me anyway. Wonder what's up with that. 

 

Well, most recipients won't have that Outlook link check (I hope), and even then Outlook eventually decides the link is OK. Eventually not quick enough for semi-serious leads, though ...  Don't know how hard I would keep trying to click on a banner. 

Moderator

Re: Turn off ConstantContact URL, tracking, on Links made in Advanced Editor

Hi @amyloo 

 

These are great questions so thank you for including as many details as you did. The good news is our Advanced Support Team is specialized in these custom coded emails. In fact we have created a ticket in your account with this team for further assistance. One of these support agents will be reaching out directly within 4 business days with more information about security and link tracking.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.