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Turn off the new templates pop up

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Turn off the new templates pop up

I've seen the new templates. I don't need to be reminded every time I use my templates that there are new templates. None of the new templates work for me. One announcement or two is one thing, but EVERY TIME? Annoying the customer to death is not good business.
3 REPLIES 3
CTCT Employee

Re: Turn off the new templates pop up

Hey @RonaldM1,

 

Thank you for posting your feedback to the Community!

 

I apologize that you have experienced excessive popups while working in your account. I have passed your feedback along to our development team. In the meantime, please let us know if you have additional questions.

 

Thank you for using Constant Contact, have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Regular Visitor

Re: Turn off the new templates pop up

I'll second this. How much longer do we need to tolerate this? It's been at least 4 months now and I have to close that pop-up every!single!time! I do an email. Please stop!!!

CTCT Employee

Re: Turn off the new templates pop up

Hello @JohnB7562,

 

I apologize that you are also experiencing excessive popups in your account, and we completely understand how important it is to not have distractions while you are creating your email campaigns. You are receiving these popups because you are copying Legacy Newsletter templates and the popups are making you aware of our third generation editor, which is our newest and best! I have passed your feedback along to our development team and if you have any more questions or concerns, do not hesitate to reach back out to us.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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