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UnSubscribe link that I can use outside of email

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Member

Re: How do you link to the unsubscribe page from an external service?

Hi Lucas, 

We are trying to send the GDPR email template and instead having the "Yes, continue sending me emails" button, we would like to send out this message instead: To discontinue receiving our emails, simply click on the link below:  "Yes, discontinue sending me emails." 

Where can I find the unsubscribe link that I can link it on the button? Thank you. 

 

CTCT Employee

Re: How do you link to the unsubscribe page from an external service?

Hi @GemmaG 

 

Thanks for reaching out to the Community! I understand how helpful this feature might be, I apologize this is not currently available. At this time the unsubscribe link is solely at the bottom of the emails. 

 

Unsubscribe.png

 

 

However, I can certainly submit your feedback on a feature like this to the appropriate teams. Please let us know if there is anything we can assist with in the meantime. 

 

Brian_H
Community & Social Media Support

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Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Visitor

Re: How do you link to the unsubscribe page from an external service?

I would like to add in my agreement that this button is needed. Do you have an ETA on when it will be available. 

 

It's great to have it in your email, but there are also those customers that call or chat in requesting this change. We need to serve them in a quick and efficient way. 

CTCT Employee

Re: How do you link to the unsubscribe page from an external service?

Hi @BenB9

 

Thanks for joining us in the Community! I certainly agree there are times when this would be helpful. While we don't have a timeline regarding this, we can track your feedback.

 

In the meantime, in addition to simply directing people to the bottom of the email, you are more than welcome to directly upload these contacts to unsubscribe from a file. For more information, please click here.

Brian_H
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!