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Unable to Send Email

New Member

Unable to Send Email

I am unable to click the contact list to send the email. It is shaded gray and cannot be selected.
CTCT Employee

Re: Unable to Send Email

Hello @LaurenF555


Thank you for reaching out to the Community! I apologize for any inconvenience this has caused, but I see that your account is currently a trial account. You are unable to send to over 500 contacts if you are in a trial account. Click on this helpful article to see how to upgrade so you can send to your entire list. Thank you! 

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