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Unable to Send Email

New Member

Unable to Send Email

I am unable to click the contact list to send the email. It is shaded gray and cannot be selected.
1 REPLY 1
CTCT Employee

Re: Unable to Send Email

Hello @LaurenF555

 

Thank you for reaching out to the Community! I apologize for any inconvenience this has caused, but I see that your account is currently a trial account. You are unable to send to over 500 contacts if you are in a trial account. Click on this helpful article to see how to upgrade so you can send to your entire list. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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