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Unable to access my account after login

Regular Visitor

Unable to access my account after login



Can somebody help as it's urgent. After I have entered my login credentials and click to login, CC gives me Plan Email screen from where I cannot view or create/edit my Campaign neither to see other account links. Screenshot attachedSkitch.png

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Regular Visitor

Re: Unable to access my account after login

P.S, I've already added some campaigns, so signing up process is finished. 

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CTCT Employee

Re: Unable to access my account after login

Hi @user2158,


So sorry you are having issues getting into your account!  It looks like you are using a bookmarked link to get to our site, but that bookmark is going to the sign-up page.  Please go straight to our site at and click the log in button in the upper right.  That will prevent you from going back to that sign-up page!  


If you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


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