No idea why they make it impossible to adjust the send date on an email that is scheduled but has not been sent. The only way to do it is to copy and then delete?????
Solved! Go to Solution.
Thanks for asking how to edit a scheduled email. First you want to unschedule it. I'm going to show you the way that you can unschedule a scheduled email. That is the only way to edit it. Then once you are done making your changes you will have to reschedule it.
And that's it! Hope that helps!
Is this not an option in the lowest level tier of service?
I made a campaign in the CC app. I went online to edit it, and did remove it from being scheduled.
I still can't edit the copy, only the template.
Hey @StephanieH1148 In order to make edits to a scheduled email, the email does have to be unscheduled first. This allows you to make your changes before sending and then the edited email can be rescheduled to send out. What I also want to mention is that when an email has been created on either the mobile app or desktop, it can only be edited on the platform that it was created on.