Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
I did take a look at some of your latest campaigns and you are currently using our Next-Generation Editor, which at this time does not have the Spam Check feature. We are tracking this request and I will certainly pass this feedback along to the appropriate team!
Spam Check isn't in the new editor because it wasn't getting used in the previous generation editor. Some notifications provided by Spam Check were also causing confusion (and in some cases were outdated). We're constantly evaluating different tools and implementations of features that ensure customer success. In the future, we'll be looking into better-integrated email validation features.
It's also important to note that Constant Contact has a best-in-class deliverability rating that we monitor daily -- it's consistently at or above 97%.
Hello @LTU. We are still tracking this feature request and I will put in feedback to our developers for you. In the meantime, check out these two FAQs that give some best practices on how to minimize the possibility of your email triggering a spam filter:
I also found a blog post that might be helpful for you as well:
I just read that the "current" version of your software has no way to spam check. Well, every email I have sent has gone to people's junk mail. What is the point of mass emails if I can't get them through to my customer's? Removing sections and sending myself a campaign to check it is not a great solution ....time waster. Need to fix it.
I do apologize for the experience you are having with your emails going into the junk folder. The reason why we ask for you to troubleshoot your newsletter by sending yourself pieces of it is to see what is causing your emails to go into junk. Your emails could be going into junk due to your content, so I recommend taking a look at our great articles on how to reduce your spam reports. After troubleshooting this, if every part of your email still goes into junk, please give our Delivery team a call for further research. Thank you!
It's been a year now -- will the spam checker return???
I always relied on it. Not good to have to choose between a responsive layout, and a spam checker.
Thank you for reaching out to the Community! I can definitely understand how helpful a spam checker on your emails would be. I apologize at this time we do not have a time estimate of when this tool will be brought back. However, adding a spam checker to our mobile responsive templates in our newest editor is a feature request I have tracked in your account and passed on to our engineers.