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Unable to open excel file exports

Occasional Contributor

Unable to open excel file exports

I am unable to open any excel files I export from the system. Please help me resolve this issue
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Re: Unable to open excel file exports

Hi @JoshuaL684 


Thank you for reaching out to the Community! We would be happy to test this on our end as well. Which report are you trying to export? Are you receiving any error messages? Do you have Excel downloaded on your computer? Also, which browser are you working in? If you have not yet tested your browser, I would suggest trying in a different browser or a private/incognito window. Having these details will allow us to look into this further with you.

Frankie P.
Community & Social Media Support

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