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Unable to verify email address and ZERO support from CC

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Unable to verify email address and ZERO support from CC

I've been trying to have CC help me verify an email address called media@

 

I tried calling three times yesterday, once in the morning, once in the afternoon, and one late afternoon. I've also been calling at least once a week over the past 6-8 weeks. CC's told me they'd email or call me about the issue, but I have received ZERO responses from them.

 

Yes, I even looked at this page: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5497-verify-the-account-email-addre...

 

Nothing works. WHERE IS THE SUPPORT?

 

1 REPLY 1
Moderator

Re: Unable to verify email address and ZERO support from CC

Hi @XengV 

 

I apologize for the experience you've had verifying this email address. Though media@ addresses are considered to be a role address, I want to help you get through to support since manually verifying an address requires a phone call. In fact we have followed up with contact address on your account. Please keep an eye out for our email!


Frankie.P
Community & Social Media Support

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