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Undesired, immovable page

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Occasional Contributor

Undesired, immovable page

Utilizing a pop-up page that does not allow me to continue with re-scheduling an e-mail blast makes me annoyed and having to give serious thought to finding another deployment company. I try to "resend" a previous campaign and I am brought to your "new product" page, with no way to minimize it or close it. Not a smart idea on your part.
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CTCT Employee

Re: Undesired, immovable page

@JordanB794

 

Thank you for reaching out to the Constant Contact Community!

 

I am sorry to hear that you are having issues proceeding with re-scheduling that email. I sure do hope that you were able to resend that email. Any popup that you experience on our site should be able to be closed by clicking the x icon on the top side of the popup. If you are not seeing this icon then I would suggest trying to resend that campaign in a different web browser. If you are able to close the popup on the other browser then I would suggest closing your default browser entirely and restarting. This should clear that issue right up! If it does not then I suggest clearing your cache as a last resort. Click Here for more information on that process.

 

In the future, please feel free to contact our support for immediate assistance. Click Here for our contact information.

 

Thank you for using Constant Contact, have a great rest of your day!

Evan G.
Customer Engagement Specialist
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