cancel
Showing results for 
Search instead for 
Did you mean: 

Unexplained price change

Highlighted
Occasional Advisor

Unexplained price change

My monthly bill has just changed from £250 to £295 without any explanation. My number of contacts hasn't changed. Why is this?

Tags (1)
1 REPLY 1
CTCT Employee

Re: Unexplained price change

Hi @TimReal,

 

Thank you for reaching out to us through the Community. I am sorry to hear that you were unaware of your billing increase. Due to security reasons, we do not handle Billing inquiries through the Community. For further assistance on this, please feel free to reach out to our Billing department. Their contact information can be found by clicking here. I would suggest giving them a call early in the morning or later in the evening. Let us know if you need assistance with anything else.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!