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Unexplained price change

Occasional Advisor

Unexplained price change

My monthly bill has just changed from £250 to £295 without any explanation. My number of contacts hasn't changed. Why is this?

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CTCT Employee

Re: Unexplained price change

Hi @TimReal,


Thank you for reaching out to us through the Community. I am sorry to hear that you were unaware of your billing increase. Due to security reasons, we do not handle Billing inquiries through the Community. For further assistance on this, please feel free to reach out to our Billing department. Their contact information can be found by clicking here. I would suggest giving them a call early in the morning or later in the evening. Let us know if you need assistance with anything else.

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