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Unsubscribed Contacts

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Unsubscribed Contacts

How can I get a report that shows when a contact unsubscribed?  I recently sent out an email to "inactive" contacts in an effort to "clean-up" my contact list, and would like to get an idea of the number of contacts that that unsubscribed, without having to look at each contact individually.

 

 

1 REPLY 1
Moderator

Re: Unsubscribed Contacts

Hello @MamieM0! Thanks for coming into the Community. You are able to export a report of all unsubscribed contacts from the Contacts tab in your account, however this report will not show the date that a contact unsubscribed. Here is a screenshot of what to do to create this report:

 

unsubscribereport.png

 

You are also able to create a report of contacts who had unsubscribed after receiving a particular email, which might be useful for you since you had recently sent out an email to your inactive contacts. 


Caitlin M.
Community & Social Media Support

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