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Unsubscribed list

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Unsubscribed list

I can't export my list of 61 unsubscribed. When I ask it to I get an excel doc with 1 name showing
1 REPLY 1
Moderator

Re: Unsubscribed list

Hi @GregDixon

 

Thank you for reaching out to the Community. It sounds like you may have exported your Deleted Unsubscribed contacts. This will only export the unsubscribed contacts that have been deleted from your account. If you're looking to export your contacts in your unsubscribed list, you must first select all of the email addresses by clicking the check box.2018-03-21_13-13-12.png

 

Once you select these contacts are selected, click on the Export button, and choose Export selected unsubscribed.

 

2018-03-21_13-12-11.png

 

Once these steps are taken you can then download your full unsubscribed list under the Activity tab in your Contacts.

 

2018-03-21_13-31-59.png


Frankie P.
Community & Social Media Support

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