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Unsubscribing suspended emails

Member

Unsubscribing suspended emails

How can I batch unsubscribe and remove all suspended emails to ensure they do not get added to new email lists? 

2 REPLIES 2
Participating Solution Provider

Re: Unsubscribing suspended emails

Hi PatriceB0,

You can manually unsubscribe an address on the contacts management page, or you can bulk unsubscribe a full spreadsheet of contacts at once. Click Here for those steps.

 

 

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Moderator

Re: Unsubscribing suspended emails

Hi @PatriceB0 

 

Thank you for reaching out to the Community! You can batch unsubscribe these suspended emails by first exporting them from your campaign's reporting page. When you are viewing this report of suspended contacts you can select them all, and click on the Export All button. This will then create a spreadsheet of these contacts. Once you have this spreadsheet you can then go into the Contacts tab of your account and upload them directly into your unsubscribed list.


Frankie.P
Community & Social Media Support

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