I've recently learned that a group of contacts have been suspended due to their server identifying the emails being sent as spam. They're working with their IT people to have this lifted, however, they're listed now as suspended in constant contact. How do I go about lifting the suspension so that I can still send to them?
I am sorry to hear that several of your email addresses have been suspended but it sounds like you’ve already taken steps to help prevent this from happening again. Our Deliverability department would be best team to help clear the bounces on these suspended contacts.
Mary S. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!