cancel
Showing results for 
Search instead for 
Did you mean: 
In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.

Unwarranted error on survey closing page editor

SOLVED

Unwarranted error on survey closing page editor

When attempting to update the closing page of my survey, I am receiving an error stating I have exceeded the maximum number of 350 characters. I only have 2 words listed! This is the second time I've received this error with two different surveys. How can I fix this?
Tags (1)
1 REPLY 1
Moderator

Re: Unwarranted error on survey closing page editor

Hi @ElizabethF12344

 

Thank you for reaching out to the Community! After further investigation, it seems this error message was due to the image URL in your Survey. Once we put this link in a URL shortener, the message went away. You can see this change in the T2 Copy of Leadership Arlington 2019 Public Safety and Justice - Survey available in your account.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!