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Uploaded PDF File turns LOW RES

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New Member

Uploaded PDF File turns LOW RES

Hello, I noticed that after we upload our PDF flyer it turns to LOW Res. Anything we can do on our end to prevent this? Thanks!
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CTCT Employee

Re: Uploaded PDF File turns LOW RES

Hello @AdamD392,

 

Thank you for reaching out to the community! 

 

The best way to ensure that your file is uploaded at the best quality, be sure that the file size is less than 5MB. Also, be sure that the PDF is saved with all layers flattened. In most cases, this will resolve any resolution issues. I hope that this helps!

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

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