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Uploading email addresses from Google

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Occasional Visitor

Uploading email addresses from Google

I was able to upload email addresses from Google last week and this week I am once again unable to upload them. I have been having this problem for several months now. Any idea when this will be fixed?
1 REPLY 1
CTCT Employee

Re: Uploading email addresses from Google

Hi @BarreB,

 

I'm sorry you're not able to add contacts from Gmail. We know how important that is so I'm glad you reached out. Can you provide a few more details as to what's happenning so we can troubleshoot this for you? Please send us an email to social_support(at)constantcontact(dot)com (include the username for your account and a reference to this post) with the following:

- Are you importing directly from the link in your account, or manually exporting from Gmail and then importing from a spreadsheet into your account?
- Is there an error message? If so, what?
- What is the web browser you're using?
- About how many email addresses are you attempting to import?

Thank you and we look forward to hearing from you soon!


Nichelle M
Community & Social Media Support

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