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User friendly

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Occasional Visitor

User friendly

All I want to do is have you change my email address. Tried for 30 minutes to make the Profile plan work. No success!

1 REPLY 1
CTCT Employee

Re: User friendly

Hi @WalterA366!

 

I'm so sorry you have been having trouble updating your email address in the system. Here is a step by step guide to help you change that address.

MyAccount.png

 

 

UserEmail.png

 

 

ChangeUserEmail.png

 

 

VerifyAddress.png

 Once the verification email is sent, you will go to your inbox and click the verification link. You can then go back to My Account - User Email, and set that new email address. If you have any further questions or concerns, feel free to let us know!

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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