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Very poor speed . The link takes ages to open

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Member

Very poor speed . The link takes ages to open

while scheduling a mailer the contact list does not get displayed . i am unable to run my emailers. have spent over an hour trying to complete a 5 mins task
1 REPLY 1
CTCT Employee

Re: Very poor speed . The link takes ages to open

Hi @Bhandari,

 

Thank you for bringing your question to the Community forum. It sounds as though there is a Connectivity issue causing the page to be improperly loaded. Have you tried accessing Constant Contact on a different Internet browser, or Incognito/Private browsing mode? If that doesn't help, could you do an Internet speed test, noting the upload/download/ping numbers? It does require a pretty strong connection to run the site properly, usually greater than or equal to 2 Mbps. If that isn't the issue, let us know and we can troubleshoot further!

 

Gwendolyn B
Customer Engagement Specialist
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