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WHY, WHY, WHY

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New Member

WHY, WHY, WHY

Does CC refuse to upload my excel contacts when it is formatted properly? It just does nothing. Doesn't tell me anything - just sits there doing nothing. I save it to CSV - same thing. Then, one of the times I try to upload it will do it. But must I have to try to upload 20 times?
1 REPLY 1
Moderator

Re: WHY, WHY, WHY

Hello @SoniaT59. I apologize that you were experiencing this trouble when uploading your contacts from a file. Have you tried using a different browser to upload your contacts? It's possible that you are experiencing a browser issue that is causing your file to not upload. Also, I would recommend doing a speedtest to test your internet speed. Constant Contact works best with an upload and download speed of 2 mbp/s. 


Caitlin M.
Community & Social Media Support

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